Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Terms & Conditions
Welcome to Bloomcressa.
These Terms & Conditions explain the rules that apply when you browse our website or purchase products from our online store.
Please read them carefully before placing an order. By purchasing from Bloomcressa, you agree to the terms set out below, subject to your statutory consumer rights.
1. About Us
Bloomcressa is an online home and garden store offering a selection of products designed for everyday living, comfort and outdoor spaces.
You can contact us using the following details:
Bloomcressa
Website: https://bloomcressa.shop
Email: contact@bloomcressa.shop
Phone: +44 7276 417034
Address: 37 Cavendish Rd, Rochdale, OL11 2QX, United Kingdom
2. Using Our Website
By using our website, you agree to use it lawfully and responsibly.
You must not attempt to interfere with the website’s security, introduce malicious software or use our services for fraudulent purposes.
We may restrict access where reasonably necessary to protect our website, customers or business.
3. Product Information
We aim to provide clear, accurate descriptions, photographs and specifications for the products available on our website.
Product colours and appearances may vary slightly depending on your screen settings and lighting conditions.
Please review the product description, dimensions and other relevant information carefully before completing your purchase.
If you have questions about a product, you are welcome to contact us before ordering.
Your statutory rights apply if any product is not as described.
4. Prices and Payments
All prices displayed on our website are in British Pounds Sterling (GBP), unless otherwise stated.
Any applicable taxes and charges will be displayed as required before you complete your purchase.
We offer free standard shipping within the United Kingdom.
Payment must be completed using one of the payment methods available at checkout.
Your order will be processed once payment has been successfully authorised.
If an obvious pricing error is identified, we will contact you before accepting or fulfilling the affected order.
5. Placing an Order
When you place an order, you will receive an acknowledgement at the email address provided during checkout.
This acknowledgement confirms that we have received your order request but does not necessarily mean your order has been accepted.
A contract is formed when we confirm acceptance of your order, normally through a dispatch confirmation.
If we are unable to fulfil your order, we will notify you and arrange a refund of any payment already received for the unavailable items.
Please ensure that your contact and delivery details are correct when placing an order.
6. Shipping and Delivery
We offer free standard shipping on orders delivered within the United Kingdom.
Our usual delivery schedule is:
Order processing: 1–3 business days
Shipping time: 3–5 business days
Estimated total delivery: 4–8 business days
Business days exclude weekends and UK bank holidays.
We work with established shipping providers, including FedEx and DHL.
Delivery estimates are not guaranteed dates. If your order is delayed, we will assist you in accordance with applicable consumer law.
Unless a different delivery period has been agreed, we will deliver your order without undue delay and within 30 days of the contract being made, as required by law.
For further details, please refer to our Shipping & Delivery Policy.
7. Returns and Cancellations
We understand that sometimes a product may not be what you expected.
For most online purchases, you have the legal right to cancel your order within 14 days from the day after receiving your goods, without providing a reason.
After notifying us of your cancellation, you have a further 14 days to return the products.
For change-of-mind returns, customers are responsible for return shipping costs.
Certain products, such as items made to your specifications or clearly personalised, may be excluded from the statutory change-of-mind cancellation right.
These exceptions do not affect your rights if a product is faulty or not as described.
To request a return, please contact us at contact@bloomcressa.shop.
For further information, please read our Return & Refund Policy.
8. Refunds
Eligible refunds are issued to the original payment method.
For cancelled orders requiring goods to be returned, refunds will be made within 14 days of receiving the returned goods or receiving evidence that they have been sent back, whichever is earlier.
We may withhold the refund until we receive the goods or evidence of their return, as permitted by law.
Refunds will include the original standard delivery charge where required by law. Our standard UK delivery is free.
Any deductions for diminished product value will only be made where permitted by applicable consumer law.
9. Damaged or Faulty Products
If you receive an item that is damaged, faulty or different from its description, please contact us.
Where possible, include your order number and photographs showing the issue.
We will work with you to arrange an appropriate resolution in accordance with your statutory rights.
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described.
Nothing in these Terms & Conditions limits those rights.
10. Ownership and Delivery Responsibility
Ownership of purchased goods passes to you once we have received payment in full and the goods have been delivered.
Responsibility for the goods normally passes to you when they are delivered into your physical possession or that of a person you have identified to receive them.
Where applicable, statutory rules concerning carriers independently arranged by customers will apply.
11. Privacy and Personal Information
We respect your privacy and are committed to handling your personal information responsibly.
Personal information collected through our website is processed in accordance with our Privacy Policy and applicable UK data protection law.
Please review our Privacy Policy for details about how we collect, use and protect your information.
12. Intellectual Property
Unless otherwise indicated, the website content, including original text, graphics, photographs, branding and design elements owned by Bloomcressa, is protected by applicable intellectual property laws.
You may browse the website for personal, non-commercial purposes.
You must not reproduce or commercially exploit content owned by Bloomcressa without permission.
Third-party trademarks and materials remain the property of their respective owners.
13. Website Availability
We aim to keep our website accessible and functioning correctly.
From time to time, certain features may be temporarily unavailable due to maintenance, technical problems or circumstances beyond our reasonable control.
We will take reasonable steps to resolve issues that affect our services.
14. Liability
We do not exclude or limit liability where doing so would be unlawful.
This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any liability that cannot legally be excluded.
Nothing in these terms affects your statutory rights as a consumer, including your rights concerning faulty or misdescribed goods.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business practices, services or applicable laws.
Updated terms will be published on this page with a revised date.
Changes will not retrospectively alter the terms of orders already accepted, unless required by law or agreed with you.
16. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the United Kingdom, you retain any mandatory protections and rights available to you under the laws applicable where you live.
17. Contact Us
If you have questions about these Terms & Conditions, your order or our services, please get in touch.
Bloomcressa
37 Cavendish Rd, Rochdale, OL11 2QX, United Kingdom
Email: contact@bloomcressa.shop
Phone: +44 7276 417034
Website: https://bloomcressa.shop